Sony Xperia Devices Claimed to Be Misrepresented as 'Waterproof' in New Lawsuit
A US federal court in New York on Friday approved a collective action agreement with Sony regarding the waterproof capabilities offered by certain Xperia smartphones and tablets. The class action lawsuit against the Japanese company alleges that it sold mobile devices that were "deceptively advertised" as waterproof.
First, we need to clarify that the agreement is intended only for customers in the United States and not in several countries. The lawsuit against Sony claims that the company's mobile devices have been misrepresented as "waterproof" but are not designed for or are capable of ordinary underwater use. He also mentions that "Sony exploited certain international water-resistance ratings to launch a misleading marketing campaign to promote devices."
The agreement essentially provides for an extension of the guarantee; Changes in packaging, labeling and advertising; And a claim process related to prior denials of water-related claims, according to the class action web site. Sony has denied these allegations of false advertising and will be settled with the court again on December 1 of final terms, as noted in a report by the Verge.
It should be recalled that in 2014 the Advertising Standards Authority (ASA) in South Africa asked Sony to stop using the term 'waterproof' to describe its Xperia Z1 smartphone in South Africa after a complaint was received regarding the headset. In addition, only a year later, the Japanese company updates its website with a warning that asked users not to use Xperia underwater devices (even those that are advertised as waterproof), as it will void the warranty Of the device. While the claim mentioned is only limited to US customers, the company could face similar problems elsewhere if these claims are found to be true.
It is not something new for a technology company to make exaggerated claims about its products, but its seems that Sony could have to pay a high price if they find the claim claims to be true rules and outstanding resources against the company. The list of Xperia devices under consideration include Xperia Z2 Tablet, Xperia Z3 Tablet, Compact Xperia Z4 Tablet, Xperia M2 Aqua, Xperia M4 Aqua, Xperia ZR Xperia Z Ultra Xperia Z1, Z1s, Z1 Compact Xperia Z2 Xperia Z3, Z3 Compact , Xperia Z3v, Xperia Z3 +, Xperia Z3 + Dual, Xperia Z5 and the Xperia Z5 Compact.
First, we need to clarify that the agreement is intended only for customers in the United States and not in several countries. The lawsuit against Sony claims that the company's mobile devices have been misrepresented as "waterproof" but are not designed for or are capable of ordinary underwater use. He also mentions that "Sony exploited certain international water-resistance ratings to launch a misleading marketing campaign to promote devices."
The agreement essentially provides for an extension of the guarantee; Changes in packaging, labeling and advertising; And a claim process related to prior denials of water-related claims, according to the class action web site. Sony has denied these allegations of false advertising and will be settled with the court again on December 1 of final terms, as noted in a report by the Verge.
It should be recalled that in 2014 the Advertising Standards Authority (ASA) in South Africa asked Sony to stop using the term 'waterproof' to describe its Xperia Z1 smartphone in South Africa after a complaint was received regarding the headset. In addition, only a year later, the Japanese company updates its website with a warning that asked users not to use Xperia underwater devices (even those that are advertised as waterproof), as it will void the warranty Of the device. While the claim mentioned is only limited to US customers, the company could face similar problems elsewhere if these claims are found to be true.
It is not something new for a technology company to make exaggerated claims about its products, but its seems that Sony could have to pay a high price if they find the claim claims to be true rules and outstanding resources against the company. The list of Xperia devices under consideration include Xperia Z2 Tablet, Xperia Z3 Tablet, Compact Xperia Z4 Tablet, Xperia M2 Aqua, Xperia M4 Aqua, Xperia ZR Xperia Z Ultra Xperia Z1, Z1s, Z1 Compact Xperia Z2 Xperia Z3, Z3 Compact , Xperia Z3v, Xperia Z3 +, Xperia Z3 + Dual, Xperia Z5 and the Xperia Z5 Compact.
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